Terms and Conditions of Krymska Manufaktura

The terms and conditions apply to the purchase of goods in the online store of  Krymská Manufaktura operated http://krymska-manufaktura.cz/ (hereinafter referred to as “Online Store”).

These terms and conditions specify and clarify the rights and obligations of the supplier-seller Krymská Manufaktura and of the buyer-consumer.

The contractual relations are governed by the legal regulations of the Czech Republic, particularly the Civil Code and the Consumer Protection Act.

Basic Terminology

Consumer contract is a purchase agreement if the contracting parties are the consumer as one party and the supplier as the other party.

Goods are a movable item (e.g., bag), which is the subject of a purchase-consumer agreement, including the original packaging, instructions and other accessories.

Supplier is the trading company Krymská Manufaktura which in the conclusion and performance of the agreement acts within its commercial or other business activity. It is an entrepreneur/business that directly or via other businesses supplies goods to the buyer (hereinafter referred to as “Seller” or “Supplier”).

Buyer is a natural person or legal entity that purchases goods from the Supplier (hereinafter referred to as “Buyer”). Given applicable legal regulations, there is a difference between a buyer who is a consumer and a buyer who is not a consumer.

Consumer is a natural person who in the conclusion and performance of the agreement does not act within his/her commercial or other business activity or within the independent performance of his/her profession (hereinafter referred to as “Consumer”).

A buyer who is not a consumer is an entrepreneur/business that purchases products or uses services for the purpose of conducting business with these products or services. This buyer is governed by the terms and conditions in the scope applicable to him and by the general provisions on a purchase agreement.

Purchase Agreement

1. The contractual relation between the Seller and Buyer is defined by the relevant legal regulations and by the purchase agreement, which includes these terms and conditions.
2. The offer to enter into a purchase agreement is made by placing the goods offered by the Supplier on the website of the Online Store, subject to the depletion of stock; the purchase agreement is entered into by the sending of a properly completed order by the Consumer and acceptance of the order by the Supplier. The Supplier shall immediately confirm this acceptance to the Consumer via an information email; this confirmation shall have no effect on the purchase agreement. The concluded agreement (its content as well as subject) can be amended or cancelled only by agreement of the parties or on the basis of reasons stipulated in legal regulations. If the Buyer is not a Consumer, the proposal to conclude a purchase agreement is the sent order of Goods by the Buyer, and the actual purchase agreement is concluded at the moment of the delivery of the Seller’s binding consent to this proposal to the Buyer.
3. By accepting the offer to conclude a purchase agreement – sending the order, the Buyer/Consumer confirms that he is familiar with these terms and conditions, including the claims/returns procedure, and agrees with them. The Buyer/Consumer is notified of the terms and conditions and the claims/returns procedure in a sufficient manner before the actual execution of the order and has the opportunity to become acquainted with them.

Specification of Goods and Price of Goods

1. A description of the Goods is always provided for individual goods directly in the Online Store.
2. The price of the Goods is always provided directly by the Goods and includes all taxes and fees. The Seller is authorized to charge, in addition to the price of the Goods, the costs of delivering the Goods to the Buyer/Consumer under the conditions stipulated by these terms and conditions.

Payment Terms

The method used to pay the purchase price is agreed in the purchase agreement. The Buyer/Consumer is entitled to select the method used to pay the purchase price from the options offered by the Seller. The current options for paying the purchase price are always listed in the Seller’s Online Store, on the Seller’s website at http://krymska-manufaktura.cz/.

Delivery Terms

The Goods shall be delivered to the Buyer/Consumer to the address that is specified by him in the order. The Consumer/Buyer may choose the method of delivery, specifically via a shipping company; the details and current prices are always listed in the Seller’s Online Store on the Seller’s website at http://krymska-manufaktura.cz/ or http://krymska-manufaktura.cz/

Rights arising from Defective Performance / from the Guarantee

1. The Seller shall deliver to the Buyer/Consumer the purchased item in the agreed quantity, quality and design. If the quality and design have not been agreed, the Seller shall provide performance in a quality and design appropriate for the purpose evident from the agreement, otherwise for the usual purpose.
2. If the item, when taken over by the Consumer, is not in conformity with the Purchase Agreement (hereinafter referred to as “Conflict with the Purchase Agreement”), the Consumer shall have the right for the Seller to free of charge and immediately return the item to the state corresponding to the Purchase Agreement, specifically according to the Consumer’s request, either by exchanging the item or repairing it; if it is not possible to proceed in this manner, the Consumer may request a reasonable discount from the price of the item or he may withdraw from the agreement. This does not apply if the Consumer knew of the Conflict with the Purchase Agreement before taking over the item, or if he caused the Conflict with the Purchase Agreement himself. A Conflict with the Purchase Agreement that appears within six months of taking over the item shall be considered a conflict already existing before taking the item over, unless this is contrary to the nature of the item or the opposite is proven.
3. Further conditions of the method for claiming the rights arising from defective Goods are more fully set forth in the Seller’s claims/returns procedure.
4. The period for the settlement of claims shall be suspended if the Seller has not received the supporting documents required to properly settle the claim (proof of purchase of the Goods or part thereof). The Seller is obliged to request additional documents from the Consumer in the shortest possible time and to set a reasonable deadline for the Consumer to make additions to the claim. If the time limit expires, the Seller shall reject the claim.
5. The Seller reserves the right to cancel the order or part thereof after the conclusion of the Purchase Agreement on the basis of an agreement with the Consumer. If the Consumer has already paid a part of or the full Purchase Price, this amount shall be transferred back to his account or to his address and the agreement shall be terminated.
6. Gifts and other items that are provided completely free of charge are not subject to the rules of these terms and conditions. Such gratuitous transactions meet the conditions of a contract of gift and all norms under applicable legislation of the CR.